Privacy Policy

  1. Introduction 1.1 This privacy policy sets out how we use and protect any information that you give us when you use our website. 1.2 We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
  2. Information we collect 2.1 We may collect the following information:
  • name and job title
  • contact information including email address and phone number
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers 2.2 We also use Google Analytics and Microsoft Clarity to collect information about how visitors use our website. This information includes the visitor’s IP address, browser type, referral source, and other technical details. 2.3 We may use cookies to collect information about your browsing behavior on our website. Please refer to our cookie policy for more information.
  1. How we use information 3.1 We use the information we collect to:
  • understand your needs and provide you with better service
  • improve our products and services
  • send promotional emails about new products, special offers, or other information which we think you may find interesting
  • contact you for market research purposes
  • customise the website according to your interests 3.2 We use Contact Form Tracking to collect information about how visitors interact with our contact forms. This information is used to improve our contact forms and make it easier for visitors to get in touch with us. 3.3 We store contact information in our CRM when a contact form submission is submitted. This information is used to follow up with visitors and provide them with relevant information about our products and services.
  1. Security 4.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  2. Controlling your personal information 5.1 You may choose to restrict the collection or use of your personal information in the following ways:
  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at the contact details provided on our website 5.2 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
  1. Links to other websites 6.1 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.
  2. Changes to this privacy policy 7.1 We may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
  3. Cookie policy 8.1 Our website uses cookies to analyse website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. 8.2 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser